Compromiso corporativo e inclusión social de adultos vulnerables De la conciencia empresarial e institucional al valor de marca y la participación ciudadana

Contenido principal del artículo

Carmen Llorente Barroso
http://orcid.org/0000-0001-7710-0956
João Luis Anzanello Carrascoza
https://orcid.org/0000-0003-0279-2120
Ivone Ferreira Ferreira
https://orcid.org/0000-0003-3283-2373

Resumen

La importancia que progresivamente han adquirido el envejecimiento y la discapacidad en las sociedades desarrolladas ha motivado iniciativas que procuran despertar y/o fortalecer el compromiso corporativo e institucional con la inclusión de los adultos vulnerables. Para alcanzar este propósito es imprescindible eliminar los estereotipos negativos sobre la vejez y la discapacidad, así como romper las diferentes barreras de exclusión que frenan la participación ciudadana de colectivos afectados por tales estigmas. En esta línea, los objetivos de desarrollo sostenible (ODS) han impulsado marcos normativos e iniciativas corporativas encaminadas hacia la inclusión de los públicos más vulnerables. Sin embargo, no siempre existe consonancia entre el sector privado, el ámbito institucional y los ciudadanos para poder desarrollar una estrategia integral que conduzca a la deseada plena inclusión. La innovación tecnológica y la digitalización parecen tener un papel determinante en el camino hacia la integración social de seniors y personas con discapacidad, si bien, estos grupos sociales suelen verse especialmente afectados por brechas digitales que amplifican sus desigualdades y limitan todavía más su participación socio-política. Este monográfico busca impulsar un mayor conocimiento sobre los diferentes aspectos estratégicos que permitan a empresas, instituciones y administraciones avanzar en políticas orientadas a la plena inclusión de los adultos vulnerables en la era digital. De esta forma, se pretende contribuir al diseño y a la implementación de modelos holísticos que, utilizando el valor de la tecnología, mejoren la situación de estos segmentos poblacionales bajo la perspectiva que delinea el win-win.

Descargas

Los datos de descargas todavía no están disponibles.
 
 

Detalles del artículo

Cómo citar
Llorente Barroso, Carmen, João Luis Anzanello Carrascoza, y Ivone Ferreira Ferreira. 2023. «Compromiso Corporativo E inclusión Social De Adultos Vulnerables: De La Conciencia Empresarial E Institucional Al Valor De Marca Y La participación Ciudadana». Revista ICONO 14. Revista científica De Comunicación Y Tecnologías Emergentes 21 (1). Madrid, ES. https://doi.org/10.7195/ri14.v21i1.1982.
Sección
COMPROMISO CORPORATIVO E INCLUSIÓN SOCIAL
Biografía del autor/a

Carmen Llorente Barroso, Universidad Complutense de Madrid / Departamento de Ciencias de la Comunicación Aplicada (CAP) (España).

Profesora (Acreditada Titular por la ANECA en 2016) del Departamento de Ciencias de la Comunicación Aplicada, en la Facultad de Ciencias de la Información de la Universidad Complutense de Madrid (UCM). Doctora en Publicidad y Comunicación Audiovisual por UCM, ha sido y es investigadora en varios proyectos con financiación pública y/o privada. Además, ha publicado diversos artículos en revistas indexadas, participando con regularidad en congresos nacionales e internacionales. Sus líneas de investigación se focalizan en el análisis del sector publicitario y en el estudio de las claves estratégicas y creativas para garantizar una comunicación eficaz de las marcas, especialmente, orientada a públicos vulnerables (seniors y personas con discapacidad). Miembro de los equipos investigadores de H2019/HUM-5775 (PROVULDIG2-CM), CSO2015-66746-R, S2015/HUM-3434 (PROVULDIG-CM), R14 (Icono14) y CEU-CITEC, compagina sus labores docentes en la UCM con las investigadoras. Su labor investigadora se ha reconocido con la evaluación positiva de dos sexenios de investigación (2009-2014; 2015-2020) por parte de la CNEAI.

João Luis Anzanello Carrascoza, Escola Superior de Propaganda e Marketing (ESPM), Sao Paulo, Brasil

Graduado en Publicidad por la Escuela de Comunicaciones y Artes (1983), tiene un Máster (1999) y un Doctorado (2003) en Ciencias de la Comunicación por la Universidad de São Paulo, donde ha sido profesor de Escritura Publicitaria desde 1990. También es profesor del Programa de Postgrado en Comunicación y Prácticas de Consumo de la Escola Superior de Propaganda e Marketing (SP). Realizó un postdoctorado en la Universidad Federal de Río de Janeiro (2014) sobre la interfaz de la publicidad y la literatura. La comunicación es su área de investigación, con énfasis en los procesos retóricos y el análisis del discurso publicitario. Es escritor y ha publicado colecciones de cuentos y novelas, así como obras para niños y jóvenes, que le han valido algunos de los más importantes premios literarios de Brasil: Jabuti, Guimarães Rosa/Radio France Internationale, Fundação Biblioteca Nacional, Fundação Nacional do Livro Infantil e Juvenil y Associação Paulista dos Críticos de Arte.

Ivone Ferreira Ferreira, Universidad Nova de Lisboa (NOVA FCSH)/ Departamento de Ciencias de la Comunicación, Facultad de Ciencias Sociales y Humanas (Portugal). Centro de Investigación ICNOVA.

Investigadora del Centro de Investigación ICNOVA en el área de Comunicación Estratégica y Organizacional y publica en las áreas de relaciones públicas, alfabetización publicitaria y comunicación de interés público. Profesora Adjunta de Comunicación Estratégica en la Universidad Nova de Lisboa, Portugal, la tesis doctoral de Ferreira (2012), en Ciencias de la Comunicación, se centra en el lenguaje persuasivo de la publicidad en la televisión. Directora de Rhetorikê, revista digital de Retórica, es crítica en varias revistas científicas nacionales e internacionales. En 2019 fue editora invitada de la revista Media & Jornalismo (nº 34), en un monográfico dedicado a publicidad. Coordina el Grupo de Trabajo de Publicidad de SOPCOM - Asociación Portuguesa de Ciencias de la Comunicación (2019-2022). Fue la Coordinadora Organizativa del Congreso de SOPCOM en septiembre de 2021 en Lisboa, y miembro del comité organizador y científico de la Preconferencia ECREA 2020 sobre Comunicación Estratégica.

Citas

Al-Kerdawy, Mostafa Mohamed Ahmed (2019). The role of corporate support for employee volunteering in strengthening the impact of green human resource management practices on corporate social responsibility in the Egyptian firms. European Management Review, 16(4), 1079-1095. https://doi.org/10.1111/emre.12310

Ansello, Edward F.; & Eustis, Nancy N. (1992). A common stake? Investigating the emerging “intersection” of aging and disabilities. Generations, 16(1), 5-8. http://www.jstor.org/stable/44877047

Astell, Arlene J.; McGrath, Colleen; & Dove, Erica (2020). “That's for old so and so’s!”: Does identity influence older adults’ technology adoption decisions? Ageing and Society, 40(7), 1550-1576. https://doi.org/10.1017/S0144686X19000230

Banks, Jim (2017). The “age” of opportunity: European efforts seek to address the challenges of an aging population and also create opportunities for economic growth and innovation. IEEE Pulse, 8(2). https://doi.org/10.1109/MPUL.2017.2649038

Barska, Anetta; & Śnihur, Janusz (2017). Senior as a challenge for innovative enterprises. Procedia Engineering, 182, 58-65. https://doi.org/10.1016/j.proeng.2017.03.115

Beedon, Laurel (1992). Autonomy as a policy goal for disability and aging. Generations, 16(1), 79-81. http://www.jstor.org/stable/44877064

Bengisu, Murat; & Balta, Sabah (2010). Employment of the workforce with disabilities in the hospitality industry. Journal of Sustainable Tourism, 19(1), 35-57. https://doi.org/10.1080/09669582.2010.499172

Butt, Sidra A.; Elhadjamor, Emna A.; Pappel, Ingrid; Õunapuu, Enn; & Draheim, Dirk (2021). A knowledge map for ICT integration in the silver economy. Procedia Computer Science, 181, 693-701. https://doi.org/10.1016/j.procs.2021.01.220

Butt, Sidra Azmat; Suran, Shweta; Krimmer, Robert; Smærup, Michael; & Draheim, Dirk (2022). A digital collaborative platform for the silver economy: Functionalities required by stakeholders in a multinational Baltic sea region project. TechRxiv. https://doi.org/10.36227/techrxiv.19875040.v1

Campbell, Margaret L.; & Putnam, Michelle (2017). Reducing the shared burden of chronic conditions among persons aging with disability and older adults in the United States through Bridging aging and disability. Health Care, 5(3), 56. https://doi.org/10.3390/healthcare5030056

Cès, Sophie; Lambert, Anne-Sophie; De-Almeida-Mello, Johanna; Declercq, Anja; Speybroeck, Niko; Annemans, Lieven; & Macq, Jean (2021). The direct cost of disability of community-dwelling older persons in Belgium. Ageing and Society, 41(10), 2214-2241. https://doi.org/10.1017/S0144686X20000045

Chen, Chao-Chien; Lin, Shih-Yen; Cheng, Chia-Hsin; & Tsai, Chia-Ching (2012). Service quality and corporate social responsibility, influence on post-purchase intentions of sheltered employment institutions. Research in Developmental Disabilities, 33(6), 1832-1840. https://doi.org/10.1016/j.ridd.2012.05.006

Chimhowu, Admos O.; Hulme, David; & Munro, Lauchlan T. (2019). The ‘New’ national development planning and global development goals: Processes and partnerships. World Development, 120, 76-89. https://doi.org/10.1016/j.worlddev.2019.03.013

Cornet, Gerard (2015). Europe’s “silver economy”: A potential source for economic growth? Gerontechnology, 13(3), 319-321. https://doi.org/10.4017/gt.2015.13.3.001.00

Dibben, Pauline; James, Phil; Cunningham, Ian; & Smythe, David (2002). Employers and employees with disabilities in the UK: An economically beneficial relationship? International Journal of Social Economics, 29(6), 453-467. https://doi.org/10.1108/03068290210426566

Dickson, Daniel (2022). Multilevel governance and the implementation of inclusion policy for older adults with intellectual and developmental disabilities in Canada. Journal of Policy and Practice in Intellectual Disabilities, 19(2), 183-192. https://doi.org/10.1111/jppi.12397

Ellinger, Alexander E.; Naidoo, Jeffrey; Ellinger, Andrea D.; Filips, Karli; & Herrin, Gregory D. (2020). Applying blue ocean strategy to hire and assimilate workers with disabilities into distribution centers. Business Horizons, 63(3), 339-350. https://doi.org/10.1016/j.bushor.2020.01.009

Fasciglione, Marco (2015). Corporate social responsibility and the right to employment of persons with disabilities. In: Della-Fina, Valentina; & Cera, Rachele (Eds). Protecting the rights of people with autism in the fields of education and employment (pp. 171-193). Springer. https://doi.org/10.1007/978-3-319-13791-9_7

Ferreira, Sónia; & Veloso, Ana Isabel (2019). Older adults in ICT contexts: Recommendations for developing tutorials. In: Zhou, Jia, & Salvendy, Gavriel (Eds.). Human aspects of IT for the aged population. Design for the elderly and technology acceptance. HCII 2019. Lecture Notes in Computer Science, vol 11592 (pp. 376-387). Springer. https://doi.org/10.1007/978-3-030-22012-9_27

Ferrucci, Patrick; Hopp, Toby; & Vargo, Chris J. (2020). Civic engagement, social capital, and ideological extremity: Exploring online political engagement and political expression on Facebook. New Media & Society, 22(6), 1095-1115. https://doi.org/10.1177/1461444819873110

Fraser, Vikki; & Llewellyn, Gwynnyth (2015). Good, bad or absent: Discourses of parents with disabilities in Australian news media. Journal of applied research in intellectual disabilities, 28(4), 319-329. https://doi.org/10.1111/jar.12142

Gilbert, Melissa (2010). Theorizing digital and urban inequalities. Information. Communication & Society, 13(7), 1000-1018. https://doi.org/10.1080/1369118X.2010.499954

González-Oñate, Cristina; Fanjul-Peyró, Carlos; & Cabezuelo-Lorenzo, Francisco (2015). Use, consumption and knowledge of new technologies by elderly people in France, United Kingdom and Spain. Comunicar, 45, 19-28. https://doi.org/10.3916/C45-2015-02

Gordon, Carole (2017). A silver economy: The value of living longer. SUPA-NZ National Convenor. http://www.smartgrowthbop.org.nz/media/2034/silver-economy-report-final-a8179931-compressed-002-a8694352.pdf

Hargittai, Eszter (2002). Second-level digital divide: Differences in people’s online skills. First Monday, 7(4). https://doi.org/10.5210/fm.v7i4.942

Hargittai, Eszter (2003). The digital divide and what to do about it. In: Jones, Derek C. (Ed). New economy handbook (pp. 821-841). Academic Press.

Heinze, Rolf G.; & Naegele, Gerhard (2012). Social innovations in ageing societies. In: Franz, Hans-Werner; Hochgerner, Josef; & Howaldt, Jürgen (Eds). Challenge social innovation (pp. 153-167). Springer. https://doi.org/10.1007/978-3-642-32879-4_10

Holton, Avery E.; Farrell, Laura C.; & Fudge, Julie L. (2014). A threatening space?: Stigmatization and the framing of autism in the news. Communication studies, 65(2), 189-207. https://doi.org/10.1080/10510974.2013.855642

Horner, Rory (2020). Towards a new paradigm of global development? Beyond the limits of international development. Progress in Human Geography, 44(3), 415-436. https://doi.org/10.1177/0309132519836158

Hsu, Long-Jing; Yueh, Hsiu-Ping; & Hsu, Shih-Hsien (2021). Subjective social capital and loneliness for the elderly: The moderator role of Line and Facebook Use. Social Media+ Society, 7(3). https://doi.org/10.1177/20563051211043906

Hussain, Amjad; Ahmad, Aftab; & Case, Keith (2015). Inclusive design drivers and barriers. A manufacturing perspective from Pakistan. Production & Manufacturing Research, 3(1), 289-309. https://doi.org/10.1080/21693277.2015.1094757

Hwang, Jinsoo; Kim, Jinkyung Jenny; & Lee, Seokhoon (2020). The importance of philanthropic corporate social responsibility and its impact on attitude and behavioral intentions: The moderating role of the barista disability status. Sustainability, 12(15), 6235-6235. https://doi.org/10.3390/su12156235

Islam, Rabiu; & Patwary, Ataul Karim (2013). Factors Influencing to the policy and strategies used to disabled employment in hospitality industry. Advances in Environmental Biology, 7(9), 2598-2605. https://bit.ly/3C9nYzG

Jaeger, Paul T. (2012). Disability and the Internet: Confronting a digital divide. Lynne Rienner Publishers.

Jones, Ray B.; Ashurst, Emily J.; Atkey, Jo; & Duffy, Barbara (2015). Older people going online: Its value and before-after evaluation of volunteer support. Journal of Medical Internet Research, 17(5), e122. https://doi.org/10.2196/jmir.3943

Joshi, Bharat; & Thomas, Bigi (2019). Barriers faced by persons with disabilities in formal employment in India. Disability, CBR & Inclusive Development, 30(3), 125-132. http://doi.org/10.5463/dcid.v30i3.823

Khan, Nadeem; Korac-Kakabadse, Nada; Skouloudis, Antonis; & Dimopoulos, Andreas (2019). Diversity in the workplace: An overview of disability employment disclosures among UK firms. Corporate Social Responsibility and Environmental Management, 26(1), 170-185. https://doi.org/10.1002/csr.1669

Kolotouchkina, Olga; Llorente-Barroso, Carmen; & Manfredi-Sánchez, Juan Luis (2022). Smart cities, the digital divide, and people with disabilities. Cities, 123. https://doi.org/10.1016/j.cities.2022.103613

Köseoglu, Mehmet Ali; Hon, Alice; Kalargyrou, Valentini; & Okumus, Fevzi (2021). Hiring people with disabilities as a CSR strategy in the tourism industry. Tourism Analysis, 26(1), 41-56. https://doi.org/10.3727/108354220X15758302602547

Kwan, Chi Kin (2020). Socially responsible human resource practices to improve the employability of people with disabilities. Corporate Social Responsibility and Environmental Management, 27(1), 1-8. https://doi.org/10.1002/csr.1768

Lin, Zhongxuan; Yang, Liu; & Zhang, Zhi’an (2018). To include, or not to include, that is the question: Disability digital inclusion and exclusion in China. New Media & Society, 20(12), 4436-4452. https://doi.org/10.1177/1461444818774866

Llorente-Barroso, Carmen; Kolotouchkina, Olga; & Mañas-Viniegra, Luis (2021). The enabling role of ICT to mitigate the negative effects of emotional and social loneliness of the elderly during COVID-19 pandemic. International Journal of Environmental Research and Public Health, 18(8), 3923. https://doi.org/10.3390/ijerph18083923

Llorente-Barroso, Carmen; Mena-Moreno, Jesús; Ferreira, Ivone; & García-García, Francisco (2022). El compromiso social de las grandes empresas con la discapacidad en España y Portugal: Análisis de las iniciativas de empresas del IBEX35 y del PSI20. Prisma Social, (36), 4-36. https://revistaprismasocial.es/article/view/4567

Loosemore, ‪Martin; Lim, Benson T. H.; Ling, Florence Y. Y.; & Zeng, Hy Y. (2018). A comparison of corporate social responsibility practices in the Singapore, Australia and New Zealand construction industries. Journal of Cleaner Production, 190, 149-159. https://doi.org/10.1016/j.jclepro.2018.04.157‬‬‬‬‬‬‬

Lord, Janet E.; Stein, Michael Ashley; & Fiala-Butora, János (2014). Facilitating an equal right to vote for persons with disabilities. Journal of Human Rights Practice, 6(1), 115-139. https://doi.org/10.1093/jhuman/hut034

Lutz, Wolfgang; & Scherbov, Sergei (2005). Will population ageing necessarily lead to an increase in the number of persons with disabilities? Alternative scenarios for the European Union. Vienna Yearbook of Population Research, 3, 219-234. http://www.jstor.org/stable/23025468

Markides, Kyriakos S.; & Rote, Sunshine (2014). Aging, minority status, and disability. Generations, 38(4), 19-24. https://www.jstor.org/stable/26556072

McKinney, Emma Louise; & Swartz, Leslie (2019). Employment integration barriers: Experiences of people with disabilities. The International Journal of Human Resource Management, 32(10), 2298-2320. https://doi.org/10.1080/09585192.2019.1579749

Meacham, Hannah; Cavanagh, Jillian; Bartram, Timothy; & Laing, Jennifer (2019). Ethical management in the hotel sector: Creating an authentic work experience for workers with intellectual disabilities. Journal of Business Ethics, 155(3), 823-835. https://doi.org/10.1007/s10551-017-3499-1

Miethlich, Boris; & Oldenburg, Anett (2020). Employment of persons with disabilities as competitive advantage: An Analysis of the competitive implications. Proceedings of the 33rd International Business Information Management Association Conference (IBIMA). Education Excellence and Innovation Management through Vision 2020 (pp. 7146- 7158). https://doi.org/10.33543/16002/71467158

Mihelj, Sabina; Leguina, Adrian; & Downey, John (2019). Culture is digital: Cultural participation, diversity and the digital divide. New Media & Society, 21(7), 1465-1485. https://doi.org/10.1177/146144481882281

Mitzner, Tracy L; Sanford, Jon A; & Rogers, Wendy A. (2018). Closing the capacity-ability gap: Using technology to support aging with disability. Innovation in Aging, 2(1), 008. https://doi.org/10.1093/geroni/igy008

Molton, Ivan R.; & Ordway, Anne (2019). Aging with disability: Populations, programs, and the new paradigm. An introduction to the special issue. Journal of Aging and Health, 31(10_suppl), 3. https://doi.org/10.1177/0898264319880120

Nelissen, Philippe T. J. H.; Hulsheger, Ute R.; Van-Ruitenbeek, Gemma M. C.; & Zijlstra, Fred R. H. (2016). How and when stereotypes relate to inclusive behavior toward people with disabilities. International Journal of Human Resource Management, 27(14), 1610-1625. https://doi.org/10.1080/09585192.2015.1072105

O’Brien, Nicole; Yuan, Yufei; & Archer, Norman (2021). The impact of Social Network Sites on social capital for older adults. Gerontechnology, 20(2), 1-11. https://doi.org/10.4017/gt.2021.20.2.22.08

Oh, Lih-Bin; & Chen, Jing (2015). Determinants of employees’ intention to exert pressure on firms to engage in web accessibility. Behaviour & Information Technology, 34(2), 108-118. https://doi.org/10.1080/0144929X.2014.936040

Olwig, Mette Fog (2021). Sustainability superheroes? For-profit narratives of “doing good” in the era of the SDGs. World Development, 142, 105427. https://doi.org/10.1016/j.worlddev.2021.105427

Paramio-Salcines, Juan Luis; & Kitchin, Paul James (2013). Institutional perspectives on the implementation of disability legislation and services for spectators with disabilities in European professional football. Sport Management Review, 16(3), 337-348. https://doi.org/10.1016/j.smr.2012.11.002

Pérez-Conesa, Francisco J.; Romeo, Marina; & Yepes-Baldó, Montserrat (2020). Labour inclusion of people with disabilities in Spain: The effect of policies and human resource management systems. The International Journal of Human Resource Management, 31(6), 785-804. https://doi.org/10.1080/09585192.2017.1380681

Petretto, Donatella R.; & Pili, Roberto (2022). Ageing and disability according to the perspective of clinical psychology of disability. Geriatrics, 7(3), 55. https://doi.org/10.3390/geriatrics7030055

Pili, Roberto; Gaviano, Luca; Pili, Lorenzo; & Petretto, Donatella Rita (2018). Ageing, disability, and spinal cord injury: Some issues of analysis. Current Gerontology and Geriatrics Research, 2018, 4017858. https://doi.org/10.1155/2018/4017858

Ragnedda, Massimo; Ruiu, Maria Laura; & Addeo, Felice (2020). Measuring digital capital: An empirical investigation. New Media & Society, 22(5), 793-816. https://doi.org/10.1177/1461444819869604

Rogelj, Valerija; & Bogataj, David (2019). Social infrastructure of silver economy: Literature review and research agenda. IFAC-PapersOnLine, 52(13), 2680-2685. https://doi.org/10.1016/j.ifacol.2019.11.612

Sánchez-Valle, María; Llorente-Barroso, Carmen; & Abad-Alcalá, Leopoldo (2022). Perceptions and attitudes of Spanish “digital seniors” towards e-government. International Journal of Electronic Government Research (IJEGR), 18(1), 1-19. http://doi.org/10.4018/IJEGR.297228

Sánchez-Valle, María; Viñarás-Abad, Mónica; & Vázquez-Barrio, T. (2022). Las barreras invisibles para las personas con discapacidad en el sector de la comunicación. Prisma Social, (36), 166-194. https://revistaprismasocial.es/article/view/4576

Schnell, Susanne (2017). Aging and disability: Overcoming the “polite” divide. Generations: Journal of the American Society on Aging, 41(4), 92-96. https://www.jstor.org/stable/26556323

Segovia-San-Juan, Ana Isabel; Saavedra, Irene; & Fernández-De-Tejada, Victoria (2017). Analyzing disability in socially responsible companies. Social Indicators Research, 130(2), 617-645. https://doi.org/10.1007/s11205-015-1198-9

Shapira, Noa; Barak Azy; & Gal, Iddo (2007). Promoting older adults’ well-being through Internet training and use. Aging & Mental Health, 11(5), 477-484. https://doi.org/10.1080/13607860601086546

Simons, Marianne; Reijnders, Jennifer; Peeters, Sanne; Janssens, Mayke; Lataster, Johan; & Jacobs, Nele (2021). Social network sites as a means to support personal social capital and well-being in older age: An association study. Computers in Human Behavior Reports, 3, 100067. https://doi.org/10.1016/j.chbr.2021.100067

Sixsmith, Andrew (2020). Covid-19 and AgeTech. Quality in Ageing and Older Adults, 21(4), 247-252. https://doi.org/10.1108/QAOA-07-2020-0029

Sylvester, Dari E.; & McGlynn, Adam J. (2010). The digital divide, political participation, and place. Social Science Computer Review, 28(1), 64-74. https://doi.org/10.1177/0894439309335148

Tirado-Morueta, Ramón; Hernando-Gómez, Ángel; & Aguaded-Gomez, J. Ignacio (2016). The capacity of elderly citizens to access digital media in Andalusia (Spain). Information, Communication & Society, 19(10), 1427-1444. https://doi.org/10.1080/1369118X.2015.1111401

Trip, Henrietta; Whitehead, Lisa; & Crowe, Marie (2020). Perceptions of ageing and future aspirations by people with intellectual disability: A grounded theory study using photo-elicitation. Ageing and Society, 40(5), 966-983. https://doi.org/10.1017/S0144686X18001460

Tsatsou, Panayiota (2020). Is digital inclusion fighting disability stigma? Opportunities, barriers, and recommendations. Disability & Society, 36(5), 702-729. https://doi.org/10.1080/09687599.2020.1749563

United Nations (2015, 25 de septiembre). Historic new sustainable development agenda unanimously adopted by 193 UN members. Sustainable Development Goals. https://bit.ly/3nBLvnI

United Nations (2019). Prospects 2019: Highlights (ST/ESA/SER.A/423). Department of Economic and Social Affairs, Population Division World Population. https://population.un.org/wpp/publications/files/wpp2019_highlights.pdf

Van-Der-Horst, Mariska; & Vickerstaff, Sarah (2021). Is part of ageism actually ableism? Ageing and Society, 42(9), 1979-1990. https://doi.org/10.1017/S0144686X20001890

Van-Deursen, Alexander J. A. M.; & Helsper, Ellen J. (2015a). A nuanced understanding of Internet use and non-use among the elderly. European Journal of Communication, 30(2), 171-187. https://doi.org/10.1177/0267323115578059

Van-Deursen, Alexander J. A. M.; & Helsper, Ellen J. (2015b). The third-level digital divide: Who benefits most from being online? In: Robinson, Laura; Cotton, Shelia R.; Schulz, Jeremy; Hale, Timothy M.; & Williams, Apryl (Eds.). Communication and Information Technologies Annual. Studies in Media and Communications, Vol. 10 (pp. 29-52). Emerald Group Publishing Limited. https://doi.org/10.1108/S2050-206020150000010002

Van-Deursen, Alexander J. A. M.; & Helsper, Ellen J. (2018). Collateral benefits of Internet use: Explaining the diverse outcomes of engaging with the Internet. New Media & Society, 20(7), 2333–2351. https://doi.org/10.1177/1461444817715282

Van-Deursen, Alexander J. A. M.; & Van-Dijk, Jan A. G. M. (2014). The digital divide shifts to differences in usage. New Media & Society, 16(3), 507-526. https://doi.org/10.1177/1461444813487959

Van-Deursen, Alexander J. A. M.; & Van-Dijk, Jan A. G. M. (2015). New media and the digital divide. In: Wright, James D. (Ed.). International Encyclopedia of the Social & Behavioral Sciences (pp. 787-792). Elsevier. https://doi.org/10.1016/B978-0-08-097086-8.95086-4

Van-Deursen, Alexander J. A. M.; & Van-Dijk, Jan A. G. M. (2019). The first-level digital divide shifts from inequalities in physical access to inequalities in material access. New Media & Society, 21(2), 354-375. https://doi.org/10.1177/1461444818797082

Viñarás-Abad, Mónica; Pretel-Jiménez, Marilé; & Quesada-González, Carlos (2022). E-Commerce, social media and social inclusion: A typology of users over 60 years of age in Spain. Communication & Society, 35(3), 141-154. https://doi.org/10.15581/003.35.3.141-154

Viñarás-Abad, Mónica; Vázquez-Barrio, Tamara; & Sánchez-Valle, María (2021). Situación de las personas con discapacidad en el sector de la Comunicación en España: Aspectos laborales, profesionales y académicos. Profesional de la Información, 30(2), e300202. https://doi.org/10.3145/epi.2021.mar.02

Volker, Maria Paz (2013). Supported employment and the current labor situation for people with disabilities in Argentina. Journal of Vocational Rehabilitation, 38(3), 207-214. https://doi.org/10.3233/JVR-130635

WHO (2021, 4 de octubre). Ageing and health. World Health Organization. https://www.who.int/news-room/fact-sheets/detail/ageing-and-health

Williams, Joshua R. (2019). The use of online social networking sites to nurture and cultivate bonding social capital: A systematic review of the literature from 1997 to 2018. New Media & Society, 21(11-12), 2710-2729. https://doi.org/10.1177/146144481985874

Xu, Wenqian (2022). (Non-)Stereotypical representations of older people in Swedish authority-managed social media. Ageing and Society, 42(3), 719-740. https://doi.org/10.1017/S0144686X20001075

Yeung, Polly; & Breheny, Mary (2021). Quality of life among older people with a disability: The role of purpose in life and capabilities. Disability and Rehabilitation, 43(2), 181-191. https://doi.org/10.1080/09638288.2019.1620875

Yu, Rebecca Ping (2020). Use of messaging apps and social network sites among older adults: A mixed-method study. International Journal of Communication, 14(21), 4453-4478. https://ijoc.org/index.php/ijoc/article/view/14435

Yu, Rebecca Ping; Ellison, Nicole B.; & Lampe, Cliff (2018). Facebook use and its role in shaping access to social benefits among older adults. Journal of Broadcasting & Electronic Media, 62(1), 71-90. https://doi.org/10.1080/08838151.2017.1402905

Zhang, Kunyu; Kim, Kyungmin; Silverstein, Nina M.; Song, Qian; & Burr, Jeffrey A. (2021). Social media communication and loneliness among older adults: The mediating roles of social support and social contact. The Gerontologist, 61(6), 888-888. https://doi.org/10.1093/geront/gnaa197

Zsarnoczky, Martin (2016). Innovation challenges of the silver economy. Vadyba. Journal of Management, 28(1), 105-109. https://old.ltvk.lt/file/zurnalai/Vadyba%20Nr.%201(28)%20-%202016.pdf

Artículos más leídos del mismo autor/a